Legal
Cookie Policy
The Dutch version prevails in case of conflict, except toward consumers, for whom the reading most favourable to them applies (Art. 19 of the Terms).
COOKIE POLICY: INCUTEC BV
What are cookies?
Cookies are small text files placed on your device by a website when you visit it. They are used to make the website work, to analyse its usage, and to provide a better user experience.
Which cookies do we use?
Cookies of opendrone.be and checkout (no consent required)
This site (opendrone.be) sets the cookies below of its own. Checkout runs on Shopify, which sets its own cookies on the checkout pages.
| Cookie | Purpose | Retention |
|---|---|---|
session (opendrone.be) | Keeps the reference to your Shopify cart once you add a product to your cart | Session |
opendrone_lang (opendrone.be) | Remembers the language you choose for the legal pages | 1 year |
od_ship_country (opendrone.be) | Remembers the delivery country you pick in the region switch, in the cart's "Ship to" field or through a link with a country, so that prices, shipping, ship dates and availability are shown for that country; set only when you pick a country (strictly necessary for the service you request) | 1 year |
od_support (opendrone.be) | Remembers which support tickets this browser may open; set only when you open or find a ticket | 180 days |
__Host-od_sid (opendrone.be) | Keeps you signed in to your OpenDrone account, also for signing in to chatfpv.com; set only when you sign in (strictly necessary) | 30 days after your last visit, or until you sign out |
__Host-od_oauth (opendrone.be) | Protects a sign-in in progress against forgery; set when you click Sign in (strictly necessary) | 10 minutes |
__Host-od_logout (opendrone.be) | Finishes a sign-out started on chatfpv.com; set only during that sign-out (strictly necessary) | 5 minutes |
| Shopify checkout cookies | Keep your cart, checkout and customer-account sign-in working and prevent payment fraud; set by Shopify on the checkout pages, not on opendrone.be. Shopify's cookie list: https://www.shopify.com/legal/cookies | Session to 1 year, depending on the cookie |
Stripe cookies (m, __stripe_mid, __stripe_sid) | Payment fraud prevention: set by Stripe, which processes Shopify Payments, on the checkout pages during payment, not on opendrone.be (strictly necessary for the payment explicitly requested; Art. 10/2 of the Act of 30 July 2018 (as inserted by the Act of 21 December 2021); ePrivacy Directive 2002/58/EC) | Session to 1 year, depending on the cookie |
When chatfpv.com checks whether you are already signed in with your OpenDrone account (silent sign-in), opendrone.be sets no cookie for a visitor who is not signed in.
Storage in your browser
Besides cookies, opendrone.be keeps a few items in your browser's storage (localStorage and sessionStorage).
| Key | Storage | Purpose | Retention |
|---|---|---|---|
od-theme | localStorage | Remembers whether you chose the light or the dark view | Until you clear browser data |
od-incutec-seen | localStorage | Remembers that you already opened the Incutec page, so the pointer to it on the home page disappears | Until you clear browser data |
opendrone:split-order | localStorage | Remembers the items you took out of your cart for a second order, so you can add them back after checkout | 30 days |
od-attribution, od-attribution-sent | sessionStorage | Campaign source of the visit (e.g. a utm parameter) and the first page visited; used for aggregated statistics and, when you add a product to your cart, passed on as an attribute of the order in Shopify | Session |
od-support-draft:… | sessionStorage | Keeps what you typed in a support form in this tab, so nothing is lost if sending fails; removed once the message is sent | Session |
Website statistics
We use Plausible Analytics (Plausible Insights OÜ, Estonia; hosted in the EU) on opendrone.be and on the order confirmation page on checkout.opendrone.be. On that page your browser sends Plausible one purchase event per order with the order value, the currency and the campaign source of your visit, including the creator code if you came through a creator link, under a fixed page address that contains no order details. Plausible sets no cookies, stores nothing in your browser and keeps no IP address: it uses your IP address and browser only to compute a visitor code that changes every day, and keeps only aggregated statistics. We process these statistics on the basis of our legitimate interest (Art. 6.1.f GDPR) to improve the website and to measure which channels and creators lead to orders.
Marketing cookies
Incutec BV uses no marketing or remarketing cookies. If that changes, this cookie policy will be updated first and we will ask for your consent beforehand.
Consent
- We set no marketing or remarketing cookies and show no consent banner.
- If we ever introduce non-essential cookies, they will only be placed after your explicit consent (opt-in), and this policy will be updated first.
- The cookie settings page lets you clear this site's cookies and browser storage at any time.
- Cookie walls are prohibited: we will never refuse you access to the website if you refuse cookies.
Managing cookies
You can also manage cookies via your browser settings:
- Chrome: chrome://settings/cookies
- Firefox: about:preferences#privacy
- Safari: Preferences > Privacy
Contact
Questions about our cookie policy: privacy@opendrone.be
Incutec BV: Stapelhuisstraat 15, 3000 Leuven